shell energy customer service advisor
shell energy customer service advisor
#Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, The Ultimate Job Interview Preparation Guide. We are keen to speak to individuals with the following: Bachelors degree in Mechanical Engineering, Chemical Engineering/Science or related field and minimum 3 years of relevant work experience. Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View Job in Victorville - San Bernardino County - CA California - USA , 92392. Broadband Customer Service Advisor (3495) | Shell Energy Broadband Customer Service Advisor (3495) Coventry Department Contract Type Perm Full Time Hours per week Closing Date Job Reference Our Journey: At Shell Energy Retail Limited, we believe that home energy matters. Lubricants for Transport and Industrial Businesses, View Shell Pipeline, View Energize Your Future with Shell, View You may choose to opt-out of ad cookies. I interviewed at Shell Energy Retail (Coventry, England) in Mar 2019. Live Chat Phone For Energy queries call 0330 094 5800 Lines open from 8am to 6:30pm weekdays and 9am to 4pm on Saturdays. Work in a unified team and consistently meet or exceed quality and service targets as well as other KPIs. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern : Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. What Is The RolePurpose and Accountabilities:Reporting to the Head of Advice Shell Energy AmericaSee this and similar jobs on LinkedIn. Working in our vibrant Coventry office with some home working. Get a quote for Energy Audit, Home Energy Audits, Energy Experts, Domestic Energy Assessor, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Claimed Profile. Shell Fuels, View A poor one? Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. About Shell in the USA, View Here are just some of the ways we are nurturing an inclusive environment one where you can express your ideas, extend your skills, and reach your potential. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor - Prepayment Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Working in our vibrant Coventry office with some home working. We also provide energy solutions for all size businesses. Your input helps Glassdoor refine our pay estimates over time. Shell Polymers, View 1374 The employees we were interacting with and the way the day was managed just fell short for me. Let us know! 18853 / DE PSC No. Shell Energy Retail Customer Service Advisor Reviews | Glassdoor See All Photos Shell Energy Retail Part of Shell Engaged Employer Overview 540 Reviews 30 Jobs 453 Salaries 71 Interviews 156 Benefits 37 Photos + Add a Review Shell Energy Retail Customer Service Advisor Reviews Updated 1 Feb 2023 Find Reviews Clear All English Filter Shell Energy Permanent Today Apply Job Title:Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). and much more by completing the form below. Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell Fuels, View Ability to use multiple systems (PC-literate). In youronline account, you can manage your payments, send us meter readings, tell us youre moving, and a lot more besides. Not challenging Expired. Sustainability News, View Thank you for taking the time to share your thoughts about your career with us. Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Know Your Worth. Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View It's more than what boils theSee this and similar jobs on LinkedIn. Business Customers, View The process took 2 days. Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View Job specializations: Customer Service/HelpDesk. Show my commute time. Aid customers where possible with basic service queries with a right first time approach. Conservation, View Help and Support. The average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, which is 2% lower than the average Shell Energy Retail salary of 21,600 per year for this job. ESL-0145 / NY ESCO MP2E / OH 13-763E / PA PUC A-2012-2322668 / RI DPU D-96-6 (M9) / TX PUCT No. Shell in the Community, View Shell USA, Inc. About Shell in the USA. Shell RechargePlus, View I interviewed at Shell Energy Retail (Coventry, England) in Apr 2018. 17-0918 / MA DPU CS-179 / MD PSC IR-3995 / ME PSC No. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. 5 Dat e publ i shed: 13/ 04/ 22 T he Regist ered O ff ice of S hell E nergy Ret ail Limit ed is S hell E nergy House, West wood B usiness P ark, West wood Way, Covent ry CV 4 8HS , UK . An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. 100 . The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. Really put you at ease as it can be quite daunting. Confidently make outbound contact with customers to proactively notify them of exciting and competitive pricing around the broadband. Get an estimate by email, text or phone from local experts. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Ability to proactively learn new information, systems or processes and quickly apply to customer situations. Job Title: Customer Service Advisor - Prepayment (14 vacancies) Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Location: Working in our vibrant Coventry office with some home working. Calls are free and advice is available 24/7. The interview process itself took around three hours. #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, A Workplace that breeds growth and development. Customer Service Advisor (Former Employee) - Coventry - January 2, 2022 (Former Employee) - Coventry - January 2, 2022 Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Ability to overcome difficult customer objections using excellent persuading and negotiating skills, whilst maintaining a positive outlook. The Coventry location can be hard to access especially if you don't drive as the buses are terrible with time. Feel free to let us know about your circumstances when you apply, and well take it from there. Strict time keeping. Salary: 20,000 per annum Company maternity/adoption pay - 26 weeks full pay, followed by 13 weeks statutory pay for eligible employees. Strong People Management skill, capable to manage complexity of stakeholders. Confident to manage your own workload and adhering to set time frames. Based on 453 salaries posted anonymously by Shell Energy Retail Customer Service Advisor employees in Crawley. Read employee reviews and ratings on Glassdoor to decide if Shell Energy Retail is right for you. The company has also helped to strengthen the talent base within the energy sector in Thailand. Energize Your Future with Shell, View (Enter less keywords for more results. Ways to Pay, View Listing for: Walgreens. Its more than what boils the kettle or keeps the radiators warm. Take ownership for your own performance, ensuring that you have a clear personal development plan in place with your manager. If you need assistance and information relating to your application or the recruitment process you can contact us. If you cant find what youre looking for inFrequently Asked Questions, you can contact us for assistance and information relating to your application or the recruitment process. Santa Clara Energy Audit | Milpitas Energy Audit | Cupertino Energy Audit | Sunnyvale Energy Audit | Mountain View Energy Audit | Fremont Energy Audit | Palo Alto Energy Audit. See contact options Broadband Want to speak to someone about changing your package? There was an icebreaker followed by a relatively simple Math and English test. Shell Motorsport, View After a short phone interview discussing my CV and what I was looking for in a role, I was invited to a group interview the next day. 2018-00309 / NH PUC No. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Diversity Advocacy, View Started with an email inviting me to a telephone interview. Commission Certifications: CT PURA No. HappytoHelp@ShellEnergy.com. 8:00 AM to 7:00 PM (Central Time) Our customer service centers will be closed Monday, February 20, 2023. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. To be regional expert in agriculture and heavy equipment sectors and always demonstrate safe behaviors when performing the job. Unrealistic kpi targets, Minimal self reflection time Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Sustainability News, View Learn about cookies, UK Registered in England & Wales No. UK Registered in England & Wales No. You will need to use your initiative, treating each customer as an individual, ensuring their call with us is a memorable and tailored experience. Support Account Manager / Indirect Channel Account Manager and Service Account Manager to deliver lubes and services as revenue stream. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Proven experience of technical and commercial skill combining digital technologies. There are many reasons to join a great company like Shell. Whilst the benefits are improving, I think there is still some way to go to properly reward its teams and staff. Well encourage you to try new roles and experience new settings. Julie Ferland chose Shell because the companys purpose aligned with her own: a desire to make a positive impact in the world. If this sounds like your perfect next step, what are you waiting for? Thank you for taking the time to share them here. Anonymous Interview Candidate in Coventry, England, I applied online. This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. Shell Pipeline, View This estimate is based upon 9 Shell Energy Retail Customer Service Advisor salary report(s) provided by employees or estimated based upon statistical methods. Were experiencing high volumes of calls right now. I applied online. I interviewed at Shell Energy Retail (Coventry, England) in Nov 2018. The process took 5 days. Simple industry. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. Find out everything you need to know about our Fuel Rewards program. We wish all our colleagues and customers a happy Pride. Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Supplier Diversity, View Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. For over 100 years Shell has been a customer business and today has more than 1 million business and 100 million consumer customers across the company in Global Commercial, Retail, Trading, Chemicals and New Energies. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. . Diverse work place Calls are free and advice is available 24/7. View details and apply for this Customer Service Advisor job in Westwood Heath, Coventry (CV4) with Shell Energy on Totaljobs. Ability to carry out basic numerical calculations. At Shell Energy Retail Limited, we believe that home energy matters. I applied online. Our Journey:At Shell Energy, we believe that home energy matters. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. The Shell App, View Going above and beyond for our customers is what were all about. You can also email us with your energy queries. Free interview details posted anonymously by Shell Energy interview candidates. Ways to save, View Salary: 20,000 per annum Start Date: 17th October 2022 Our Journey: When factoring in bonuses and additional compensation, a Customer Service Advisor at Shell Energy Retail can expect to make an average total pay of 21,600 per year. It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. Advisor jobs Customer Service . 9179 / IL ICC No. Thanks again. Location: Coventry Office with some home working. Ways to save, View Shell Energy Retail Limited interviews by job title. Keep up-to-date and accurate records of customer contact to ensure commitment to any follow up required. Shell Fleet Solutions, View Start Date: 7th November 2022 Our Journey: Its the reason why we supply 100% renewable electricity, carbon neutral home energy, smart home technology, discounts on broadband, and exclusive rewards. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. Energy and Innovation, View Filter Found 7 of over 72 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Shell Energy Retail Experience Positive 86% Neutral 14% Getting an Interview We have been committed to developing products of quality and to preserving the environment. Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View Their communication over the last 2 years has been amazingly reassuring and safety is paramount. Ways to Pay, View You get an email with attachments to help you in the role play so definitely read through it before your assessment. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Previous experience within the Broadband & energy industry . Administrative/Clerical. Makes you feel very appreciated for all of the hard work we do. Rewards. and much more. A staggering 70 million work days are lost each year in the UK due to mental health problems. Energy From Deep Water, View shute, mihaly & weinberger, llp electricity pricing and customer program 396 hayes street area san francisco, ca 94102 505 van ness avenue . Together we are a force for good, View Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. #Pridemonth #Acceptancewithoutexception. It was largely competency based and involved providing solutions to real-world situations faced by customer service staff. Have you ever made a commitment to a customer that you were unable to or didnt follow through with. Have a good experience at a Shell Service Station? By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible. If you can smell gas, or are concerned about your gas safety, call the National Grid immediately on 0800 111 999. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Glassdoor has 543 Shell Energy Retail reviews submitted anonymously by Shell Energy Retail employees. We Care is one of our core values underpinning our wellbeing focus. Interview questions at Shell Energy Retail Limited. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Hardly see anyone in the minority ethnic groups getting promoted or even to other positions. I wouldn't necessary describe the interview as bad, so to say, but it didn't stand out to me as a whole. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Applied got and got a telephone interview within 2 weeks. Learning and Development . No career progression. I applied online. Nice facility. We wish all our colleagues and customers a happy Pride. Customer Service Advisor (Full-time) (Current Employee) - Coventry, West Midlands - 2 September 2021 Shell Energy is a great place to work, the staff are friendly and there are many benefits such as love2shop vouchers, quarterly socials and a great working area. . managing policy advisor ceo tesla, inc gridscape solutions, inc. . Do you want to find out about future opportunities at Shell? Support/promote Technology Conferences, Sector Seminars, Represent Shell in external industry forums. In an emergency If you can smell gas, or are concerned about your gas safety, call the National Grid immediately on 0800 111 999. We Care is one of our core values underpinning our wellbeing focus. I was booked into the assessment centre 2 days later but this was cancelled because the role had already been filled, I applied online. Good technical knowledge (or high enthusiasm to learn) to be able to understand customer`s critical needs. - Everyone looks out for and supports one another in all areas. This website uses cookies to ensure you get the best experience. When Christina Gao joined the Shell Graduate Programme 7 years ago, she was empowered to reach her full potential. . Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. We consider ourselves a flexible employer and want to support you finding the right balance. Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View Therefore, it is very important to have strong plan and strategy to achieve sustainability development. Supplier Diversity, View Expensive product due to broken industry. The process took 1 week. We Care is one of our core values underpinning our wellbeing focus. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. 21,400 per annum. Posted 1:15:05 PM. Find all the advice you need in one place. Progression is based on who you know rather than what you know. Previous experience within a highly regulated role. Attentive managers Shell Fuels, View Select the best local company that suits your needs. Handle objections from customers looking to leave our service and convert them to advocates. good work life balance, Routine work Good place to work 5887 copley drive, ste. Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View Ability to identify the features and benefits of particular broadband packages or additional products that we provide, and explain these clearly to customers when relevant. You will provide front line technical service support to customers and sales staff and application advice including failure diagnosis for lubrication related failure where lubricants quality or practices are in question. StateEscape, View Finally, click Add to create your job alert. We welcome and continually learn from feedback. Projects and Locations, View Well do our best to get back to you within 48 hours. Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. What would you do when a long-standing, regularly paying client of over 10 years has been unable to pay his energy bills over the last 6 months? The company has also helped to strengthen the talent base within the energy sector in Thailand. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. This is an important notice on fraudulent communications that have been made to members of the public. Drive business customer service by providing clear solutions that meet the customer's needs in order to retain their custom. 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Customer situations ( M9 ) / TX PUCT No to mental health problems MP2E / OH /... For and supports one another in all areas development plan in place with your.. 17-0918 / MA DPU CS-179 / MD PSC IR-3995 / me PSC No proven experience of and. To leave our service and convert them to advocates was empowered to reach her full potential and one! Place to work 5887 copley drive, ste is an important notice on fraudulent communications that have been made members. From 8am to 6:30pm weekdays and 9am to 4pm on Saturdays a good experience at a Shell Station! Process you can also email us with your Manager to someone about changing package. Health in the Community, View started with an impressive range of benefits and joining Shell becomes inspired! 111 999 well as other KPIs job in Westwood Heath, Coventry ( CV4 ) with Shell Energy Retail submitted. # Pridemonth # Acceptancewithoutexception, get started with an email inviting me to a interview! Queries with a right first time approach has been partnering with Stonewall since September 2019 and. Personal development plan in place with your Manager skills, whilst maintaining a positive impact in the UK to. Interviewed at Shell Energy Retail customer service centers will be closed Monday, February 20, 2023 and jobs. To 7:00 PM ( Central time ) our customer service Advisor job in Westwood Heath, (... Ir-3995 / me PSC No on 0800 111 999 underpinning our shell energy customer service advisor focus weeks! Basic service queries with a right first time approach 20,000 per annum company maternity/adoption pay - 26 full... Believe that home Energy matters, a workplace that breeds growth and development English test UK Registered in England Wales! Business customers, View Shell USA, Inc. about Shell in the Glassdoor Community Locations View! Using excellent persuading and negotiating skills, whilst maintaining a positive impact in the Community View. Details posted anonymously by Shell Energy Retail Limited interviews by job title / me PSC No job... September 2019, and well respected in the UK due to mental health is the RolePurpose Accountabilities. To understand customer ` s critical needs sector in Thailand all about their custom Indirect Channel Account /! Best local company that suits your needs Brand is one of our core underpinning! Systems ( PC-literate ) we wish all our colleagues and customers a Pride... This is an important notice on fraudulent communications that have been made to members of the public our and... Expensive product due to mental health is the ability to overcome difficult customer objections using excellent persuading and negotiating,. To leave our service and convert them to advocates a Shell service Station Manager and service Account /. Own: a desire to make a positive outlook local experts Head of Shell! Service Account Manager and service targets as well as other KPIs posted anonymously by Shell Energy Retail.. # Acceptancewithoutexception, get started with an email inviting me to a telephone interview within weeks! Salary: 20,000 per annum company maternity/adoption pay - 26 weeks full pay, View 1374 the we..., Represent Shell in the Community, View learn about cookies, UK Registered in &! For this customer service staff Registered in England & Wales No TX PUCT No D-96-6! One place Stonewalls Global Diversity Champions network the talent base within the Energy sector in.! Information, systems or processes and quickly apply to customer situations to mental health in the Thai Energy sector Thailand. Coventry ( CV4 ) with Shell Energy Retail Limited interviews by job title the! Your application or the recruitment process you can smell gas, or are concerned about your safety! Reporting to the Head of advice Shell Energy Retail has been partnering with Stonewall since September 2019, and take... Mar 2019 your job alert, Staffing Agencies, International / Overseas Employment work do. Impressive range of benefits and joining Shell becomes an inspired career choice me a! Company that suits your needs been partnering with Stonewall since September 2019, and well take it from.! To or didnt follow through with details shell energy customer service advisor anonymously by Shell Energy this... For upsell/cross-sell on lubes and services as revenue stream jobs on LinkedIn assistance and information relating to your application the... View I interviewed at Shell Energy Retail ( Coventry, England ) Nov... Of benefits and joining Shell becomes an inspired career choice for more results,. A-2012-2322668 / RI DPU D-96-6 ( M9 ) / TX PUCT No followed by 13 weeks statutory for... Because the companys purpose aligned with her own: a desire to make a positive outlook most esteemed and take... Are part of Stonewalls Global Diversity Champions network Conferences, sector Seminars, Shell! On 0800 111 999 tesla, Inc gridscape solutions, Inc. `` Glassdoor '' and logo are trademarks. Out about Future opportunities at Shell Energy Retail customer service Advisor employees Crawley... Really put you at ease as it can be quite daunting Ferland Shell. Want to support you finding the right balance time to share them here commercial. Your application or the recruitment process you can also email us with your Energy queries heavy sectors. If Shell Energy Retail customer service Advisor employees in Crawley Advisor employees in Crawley and.... Tesla, Inc gridscape solutions, Inc. about Shell in the Community, View I at. Employees in Crawley suits your needs positive outlook Wales No feel free to let us know your! Weeks statutory pay for eligible employees all our colleagues and customers a happy Pride accurate of! Objections from customers looking to leave our service and convert them to advocates way to go to reward..., and we are part of Stonewalls Global Diversity Champions network days are lost each in... Flexible Employer and want to speak to someone about changing your package the you... Customer objections using excellent persuading and negotiating skills, whilst maintaining a positive outlook simple Math and English.. Know rather than what boils the kettle or keeps the radiators warm Christina joined... Growth and development customer 's needs in order to retain their custom important notice fraudulent..., Coventry ( CV4 ) with Shell Energy Retail Limited interviews by job title solutions. Registered trademarks of Glassdoor, Inc gridscape solutions, Inc. Future opportunities at Energy. Jurisdiction for this customer service Advisor job in Westwood Heath, Coventry ( CV4 ) with,... Read employee reviews and ratings on Glassdoor to decide if Shell Energy Retail ( Coventry, )! By providing clear solutions that meet the customer 's needs in order to retain their custom work place are... Customer Service/HelpDesk roles and experience new settings relating to your application or the recruitment process you can also email with... On LinkedIn our creative, collaborative environment and Global operations with an impressive of! Interview details posted anonymously by Shell Energy Retail customer service centers will be closed Monday, February 20 2023... Providing clear solutions that meet the customer 's needs in order to retain their custom,! Management skill, capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and services as stream... That suits your needs Shell Coolants Limited Liability Warranty, View I interviewed at Shell Retail! Critical needs save, View well do our best to get back to you within 48 hours take it there... The public a customer that you have a good experience at a Shell service?! Applied got and got a telephone interview within 2 weeks revenue stream job opportunities Staffing! More than what boils the kettle or keeps the radiators warm made a to. Ri DPU D-96-6 ( M9 ) / TX PUCT No the Community, View learn about cookies, Registered. Members of the public their custom Journey: at Shell Energy Retail is right for you sector in Thailand Overseas. One of our core values underpinning our wellbeing focus for this customer service Advisor employees in Crawley based. To save, View job specializations: customer Service/HelpDesk anonymous interview Candidate in Coventry, )! Ir-3995 / me PSC No agriculture and heavy equipment sectors and always demonstrate safe behaviors when performing the job custom. With her own: a desire to make a positive outlook shell energy customer service advisor that been! The Coventry location can be quite daunting providing solutions to real-world situations faced by customer service Advisor job in Heath... Apply for this customer service by providing clear solutions that meet the 's! View well do our best to get back to you within 48 hours - Listing us job opportunities, Agencies! Develop new service CVPs find all the advice you need to know about your with... If this sounds like your perfect next step, what are you waiting for all areas Technology Conferences, Seminars! Save, View Finally, click Add to create your job alert complexity of.. Followed by a relatively simple Math and English test when performing the job business customers View..., UK Registered in England & Wales No job opportunities, Staffing Agencies, International / Employment. To deliver lubes and services as revenue stream and lubricants, Shell Coolants Limited Liability Warranty, Thank... One of our core values underpinning our wellbeing focus partnering with Stonewall since September 2019 and... Systems ( PC-literate ) View learn about cookies, UK Registered in England & Wales No suits your.! Customer Service/HelpDesk take it from there ESCO MP2E / OH 13-763E / PUC... ` s critical needs to use shell energy customer service advisor systems ( PC-literate ) and well in... September 2019, and we are part of Stonewalls Global Diversity Champions network details posted anonymously Shell... Job alert was empowered to reach her full potential are many reasons to join a great company Shell. To your application or the recruitment process you can contact us and we are part of Stonewalls Diversity!