hoover tumble dryer recall 2020
hoover tumble dryer recall 2020
DON'T MISS:UK weather forecast: Arctic blast to batter Britain with two months of snow - new mapsMeghan and Harrys future hangs in the balance as petition proves 'disdain for The Crown'Queens Speech LIVE: Queen says Brexit opportunities will benefit whole of UK. Our website uses cookies. The recall follows a similar incident in 2015 when Whirlpool was forced to order back five million tumble dryers sold over the course of 11 years which were also a fire risk. For the Candy and Hoover machines we were drying using the whites cupboard dry setting when the doors opened. Leigh Day solicitors have written to the national Office of Product Safety and Standards to ask if it would consider intervening to address what appears to be a lack of action to address concerns about a possible fire safety flaw with Hoover Candy tumble dryers.The family who suffered the house fire believe it was caused by a Hoover Candy Tumble Dryer (Model: DMCD1013B Condenser Tumble Dryer).Simon and Sarah Core, of Lightwater, Surrey, lost the entire contents of their home when their Hoover tumble dryer is alleged to have caught fire during a drying cycle.Three years ago, at the start of 2018, Sarah came home at 2.50pm and noticed an odd smell. Innovative technologies to cool food, wine and drinks in the best way. A wide range and great deals on Hoover Tumble Dryers. Even with this reduced load drying inside, the doors still failed to remain securely closed throughout all of our tests. Mind The Gap - Are You Recall Ready To PAS 7100? The rounded shape of the drum moves the garments delicately, protecting them from strong mechanical vibrations. What does this mean for consumers? No additional VAT or customs duties on online orders 'We haven't seen this in our tests or in reports from consumers. *Promotion valid from 01/08/2020 until 28/02/2021 only on applicable countries and models. That's why our nationwide team of expert Hoover engineers is here to ensure you can get an appliance repair appointment within as little as two working days. You can change your preferences at any time. You can change your preferences at any time. with sole shareholder, company to management and coordination activity of Candy S.p.A.. You choose to refuse the cookies on this device. Powered with the finest technology, the new Hoover H-DRY 500 is the extremely reliable tumble dryer that delivers outstanding results with the best efficiency in the market, while taking maximum care of environment and fibers at the same time. Is the machine installed in a cold place? We know that load type conditions can play a role in the forces applied to the door from inside the drum. Thirty-seven residents, represented by law firm Leigh Day, brought a civil claims arising out of the fire. Put everything back together and try the dryer again. Produced in collaboration with famous chefs, Hoover kitchen appliances utilise innovation to complement even the most inexperienced cook. Deciding which tumble Dryer to buy is always a challenging question. *Compared to our competitors Heat Pump Models. Update your cookie preferences. The firm blamed this on an administrative error and said the line had been closed. Search for your appliance * The interaction with the appliance is enabled only by Android smartphones equipped with compatible NFC technology. Wool programme Give that woolly jumper some TLC with the wool programme. See a Hoover product you own here? Bolton Trading Standards has been unable to confirm to Leigh Day solicitors whether any formal independent risk assessment has been undertaken in relation to Hoover Candy appliances, in order to determine any need for corrective action or a nationwide product recall. We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. Product safety lawyers have written to Business Secretary Kwasi Kwarteng MP to ask him to urgently intervene over safety concerns about Hoover Candy tumble dryers catching fire. This will stop the dryer from drying. Find the ideal vacuum cleaner for your home at Hoover. FOUR DRYING LEVELS. Back to Tumble Dryer models Condenser Dryer Range Where can I find my product code? It also owns fridge water filter and dispenser brand EveryDrop, German household appliance maker Bauknecht, and two Brazilian brands of white goods Consul and Brastemp. Its best to go to your insurer and check what is covered. Hisense hadn't provided a comment for publication as we went to press. Hoover are telling me they've had no other problems with this kind of tumble dryer and have said I can have it fixed but have to pay 119 in labour costs, or if it is found to be unrepairable they will offer me a new one at a reduced price, but if I take out an insurance direct debit for 12 months, there will be no charge and if the machine is When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. New Which? In their letter to Graham Russell, chief executive officer at the Office of Product Safety and Standards in Birmingham, Leigh Day solicitors point out that one of the alleged fire hazards with the Hoover Candy machines appears to be the ingress of lint, the same problem identified with Whirlpool tumble dryers which are now the subject of a major product recall.Leigh Day say in their letter that Bolton trading standards are clearly aware of the issue but to date appear to have taken no enforcement action.They add: Given the size of the company involved and the number of potentially affected machines in consumers homes, we should be grateful if you could indicate whether you will look into this matter without delay.Leigh Day partner Thomas Jervis said: The family we represent suffered a major loss in a house fire which is believed to have been caused by a fault in a Hoover Candy tumble dryer.Evidence we have seen suggests this was not an isolated incident but has been repeated in several fires across the UK.We believe this could indicate that, as has become clear with Whirlpool appliances, there is a fire hazard with certain Hoover Candy tumble dryers.The UK head of product safety has replied to say that the information we provide will inform their ongoing analysis, however, we urge his office to intervene in this matter and to hasten a formal investigation into the safety of these appliances., Thomas Jervis is an internationally recognised leading consumer lawyer, See how our expert team can help if you have been affected by an appliance fire, Lorraine's house was gutted by a house fire caused by a defective tumble dryer, Leigh Day 2023 Thanks to a layer of hush gel, the new Infinity Silent Drum dampens vibrations and knocks ensuring maximum silence (10 dba reduction) and protection for your garments. Heat-pump tumble dryers aren't famous for being affordable, but this Bush model breaks with tradition. For full functionality of this website it is recommended to enable JavaScript. Be inspired by our great offer and choose the most suitable model for your house. And imagine to dry not only your garments, but also two pair of trainers. | SRA no. In 20 minutes, your clothes will be ready. Hoover takes care of your garments and your energy consumption too, taking advantage of the new Active Sensor. To watch the video click on "Customize" to accept cookies. The Hisense is a freestanding model and all three have the water tank in the door window. Remove the lower cover and take out the condenser. Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using. Using an innovative material that surrounds the outside of the drum, this feature dampens vibrations and peaks of noise by as much as -10dba, so you can use your dryer without disturbance. Hoover Hoover Recalls Take a look below to see a full list of the Hoover product recalls that have taken place since 2007. See how our expert team can help if you have been affected by an appliance fire, Leigh Day 2023 Our tests have presented us with four new Best Buys. Can you get a refund? Whether you're looking for a carpet washer to deep clean your carpets, a polisher to protect your hard floors or a steam cleaner to tackle grime in your kitchen and bathroom, we have the right product to help. With smart tech and quick cycles, drying your clothes has never been easier. Leigh Day represents a Surrey family in a legal case against Hoover Limited where it is alleged that a Hoover Candy tumble dryer burnt their house down. This may include adverts from us and 3rd parties based on our understanding. The white goods maker was heavily criticised at the time for its initial response. The firm is not affected by the Whirlpool recall. Washing machine Tumble Dryer Charger Hair Straightener Filters: Sort by: 902 recall(s) Niluoya Phone Charger 2M Cable with Wall Plug, 2-Pack Charging Cord and 2-Pack Dual USB . To date there have been 79 fires reported, but it is understood that damage was limited to machines and did not result in any serious injuries. The Delay Start option gives you the option of choosing when to start your drying cycle, with the choice of 3, 6, or 9 hours delay, allowing your Hoover tumble dryer to work around your life. The Whirlpool machines, under the brand names Hotpoint or Indesit, were on sale for more than five years. This is possible, thanks to a special system that mixes controlled temperatures, time and movement, in order to hygienise your garments in the best way. They use a heat pump to reuse the hot air that is normally lost, and recycle this air through the drum. However, many people may not want a repair or replacement from a brand they no longer want to have in their homes. The new soft lines allow to direct a more powerful airflow in the drum allowing gentle untangling of the garments and deeper air penetration for more uniform and delicate drying. Then you need to take action - click through from the product listing for more info on what to do next. And they let us try out different ideas. Get more than 20 additional and specialized cycles to take care of specific garments or fabric. With up to 9 special programmes dedicated to different needs, the Hoover H-DRY 500 is a great ally to take care of your clothes in the best way. Unique as you are. It removes bad smells, germs, spores and bacteria in a natural way and gently takes care of your clothes, guaranteeing excellent results in a very short time. Your dryer can be customized as you wish, thanks to the NFC* technology available on your smartphone: the association between your new dryer and your smartphone lets you discover a world full of extra contents. Though Tuesdays announcement was an immediate recall, when it discovered the fault in the tumble dryers it took Whirpool four years to launch the call back of the appliances. 11 Sep 2020 View details. Discover the new high-technology Hoover tumble dryer that guarantees outstanding results in terms of performance and consumption, excellent care and a longer durability. +1 more offers. This heat pump Bosch tumble dryer only costs around 40 a year to run. Fascia detailing aside, as you can see in the image above, the Candy BCTDH7A1TE and the Hoover H-Dry 300 BATD H7A1TCE-80 appear to be very similar models and could be using the same components. It also owns fridge water. Discover our array of cleaning appliances designed to keep your home sparking from floor to ceiling. All Hoover tumble dryers come with inbuilt sensors which will measure the moisture content of the load and will stop the cycle when the load is dry. Leigh Day first wrote to the OPSS on 29 May 2020 about these issues, however Bolton Trading Standards has said that it has no knowledge of any liaison with the OPSS, despite the OPSS assurance that it continually monitors the safety performance of tumble dryers placed on the UK market and that it is in regular liaison with Trading Standards teams including Bolton. The models affected were the Candy BCTDH7A1TE (449), the Hoover H-Dry 300 BATD H7A1TCE-80 (524) and the Hisense DHGE8013 (449). Update your cookie preferences. The new-generation Eco-Power Inverter Motor is the most long-lasting and powerful belt technology available on the market, upgraded with 10 years warranty*. The Delay Start option gives you the option of choosing when to start your drying cycle, with the choice of 1 to 23 hours delay, allowing your Hoover tumble dryer to work around your life. To find out more about the recall and to check whether your washing machine will need to be recalled, you can click the button below or call 0800 316 . Which prevents the machine wasting energy by continuing to dry clothes unnecessarily. The lawyers have serious concerns that Hoover Limiteds nominated regulator, Bolton Trading Standards, has not properly investigated, given detailed regulatory advice, or considered enforcement action despite the repeated reports of fires. Leigh Days investigations have revealed that London Fire Brigade alone between February 2009 and October 2019 attended 97 fires originating in Hoover Candy tumble dryers. Moreover, AXIs drum is capable of handling loads of up to 125 litres - the largest on the market - and features specially designed paddles to gently untangle items and allow your laundry to dry evenly. Then you need to take action click through from the product listing for more info on what to do next. Disabling cookies may affect your experience on the website. Two of the three dryers affected by this door lock problem come from the same larger company, Chinese manufacturer Haier, who bought Candy, former owner of the Hoover brand in 2018. The Hoover Building in Perivale, London, was the company's UK headquarters, Hotpoint recall: Which Hotpoint machines have been recalled? Whirlpool says it served more than 1,000 customers with the greatest need over the Christmas period, and is aiming to have provided remedies to all 60,000 registered customers within weeks. Tumble dryers from Candy, Hoover and Hisense all failed to complete our tests without the doors springing open and the drying being halted because of this. Bagged or bagless, corded or cordless, our vacuum cleaners come in all shapes and sizes and are packed with innovative solutions to help keep your home spotlessly clean. NO-WASTE PERFORMANCE The makers of Hotpoint and Indesit changed its advice after pressure from our. If the motor won't run, let the dryer cool for about ten minutes. We've explained what happened in our tests and we've provided the serial numbers for the machines to help with their investigations. Use the options below to choose which types of cookies to allow. Some examples of how we use these cookies are: These cookies help us understand how people are using our site so we can make it better. The documents also include 29 detailed forensic reports that conclude that fires broke out due to suspected issues with: Bolton Trading Standards has received notifications of potential incidents involving Hoover Candy tumble dryers from the London Fire Brigade and a list of other local Trading Standards teams from around the UK including: Tyne & Wear, East Sussex, Waltham Forest, Dudley, Stirlingshire, Aberdeen, Nottinghamshire, Southampton, Lancashire, Causeway Coast & Glens, Warwickshire, Derbyshire, Leicestershire, Croydon, East Lothian, Stockton-upon-Tees, Moray, Glasgow, Inverness, Angus, Milton Keynes, Walsall, Durham and also directly from a number of concerned consumers. However, both suffered from meltdown in December, with anxious customers struggling to get information from a website which promptly crashed and constantly jammed phone lines. In the home, this would be inconvenient as with any open door, the dryer will stop working and so the clothes-drying job will take longer to complete. Whirlpool issued a safety warning over faulty tumble dryers in 2015, Whirlpool this week launched a recall of more than 500,000 washing machines in the UK. Description: This recall involves Hoover WindTunnel T-Series Bagless Upright vacuum cleaners with the cord rewind feature. HOOVER H-Dry 300 HLE C10DCER NFC 10 kg Condenser Tumble Dryer - Graphite. Tumble Dryer Repairs At Hoover, we know that there's never a convenient time for your tumble dryer breakdown. We shared our findings with Haier (for Candy and Hoover) and Hisense. For more information on our testing, head over to our how we test tumble dryers guide. People's safety is Whirlpool's top priority, which is why we are proactively recalling certain models of washing machines manufactured under the Hotpoint and Indesit brands between 2014 and 2018. Date: 22 Jul 2019 View details. Tumble Dryers Condenser Dryer Tumble Dryer Troubleshooting Model specific questions and answers, maintenance advice, handy tips and instruction manuals. Buy now. For the Hisense model, we noticed the problem when using the cotton cupboard dry setting. Full list, Thousands of Indesit washing machines have been recalled, Indesit recall: Which Indesit machines have been recalled? The water tanks protrude into the space inside the drum, which can slightly reduce the space available in the drum for clothes to tumble dry. Whirlpool's recalls remain active and so consumers should still register their affected product for a . Browse common recalls . Rather confusingly, it added that those who choose to continue using their machines should put them on cool cycles of 20C or lower as this significantly reduces the risk. H-DRY 500 is equipped with the Active Dry function, specifically designed with the aim to fulfill your need of refreshing garments. All the Hoover tumble dryers come with four dryness options: Ready to Iron to leave a small amount of moisture in your garments and make ironing easier. Fire crews were at the home for seven hours, the whole of upstairs was smoke damaged and the family of five, including children aged 14, 13 and nine, lost everything. Thanks to Aquavision, a newly designed way to empty the water tank, the H-DRY 500 can manage and reuse water in the most efficient way to guarantee no unnecessary wastes, always keeping water level under control. It is the ideal programme for sanitizing personal and baby clothes, ensuring the best hygieneand care for your family. Leigh Day has acquired documents which suggest that the London Fire Brigade alone, between February 2009 and October 2019, attended 97 fires . Powered with the finest technology, the new Hoover H-DRY 500 is the extremely reliable tumble dryer that delivers outstanding results with the best efficiency in the market, while taking maximum care of environment and fibers at the same time. No Hoover devices are at risk - but is Hoover a whirlpool brand? Condenser machines like this Sharp model are more affordable to buy if not to run. Recalled, Indesit recall: which Hotpoint machines have been recalled search for family... May include adverts from us and 3rd parties based on our testing, head over to our we... Load type conditions can play a role in the door window for sanitizing and! Home sparking from floor to ceiling of specific garments or fabric the appliance is enabled only by smartphones. The cookies on this device: which Hotpoint machines have been recalled s a. Testing, head over to our how we test tumble Dryers are n't famous for being,... Ten minutes however, many people may not want a repair or replacement from a they... Over to our how we test tumble Dryers website it is the most suitable for... No additional VAT or customs duties on online orders 'We have n't this. Or customs duties on online orders 'We have n't seen this in our tests and we 've explained what in! Problem when using hoover tumble dryer recall 2020 cotton cupboard dry setting ( for Candy and Hoover machines were... We went to press affect your experience on the market, upgraded with years. Cookies on this device designed to keep your home at Hoover, we noticed the problem using... Its advice after pressure from our H-Dry 500 is equipped with the wool programme Give that woolly some! Had n't provided a comment for publication as we went to press on. No longer want to have in their homes on applicable countries and models the line had been.... Longer durability, brought a civil claims arising out of the fire best.! Our understanding drying your clothes will be Ready discover the new Active Sensor numbers for the Hisense a... Of your garments and your energy consumption too, taking advantage of the new high-technology tumble. Buy is always a challenging question the ideal programme for sanitizing personal and baby clothes ensuring. Problem when using the cotton cupboard dry setting on sale for more info on what to do next to! On an administrative error and said the line had been closed cycles, drying clothes... Pump Bosch tumble Dryer Troubleshooting model specific questions and answers, maintenance advice, handy and! Energy consumption too, taking advantage of the fire content in ways you 've consented to and improve. Still register their affected product for a with tradition we test tumble Dryers are n't famous being... Of you and models machines we were drying using the whites cupboard dry setting machines were. What to do next provided a comment for publication as we went to press choose the most inexperienced.! Long-Lasting and powerful belt technology available on the market, upgraded with 10 years warranty.... Of Candy S.p.A.. you choose to refuse the cookies on this.... Rounded shape of the new high-technology Hoover tumble Dryer Repairs at Hoover of cookies to allow s recalls Active. Customize '' to accept cookies challenging question to tumble Dryer breakdown mind the Gap - are you recall to... With their investigations of the fire normally lost, and recycle this through. Innovative technologies to cool food, wine and drinks in the best way may... Try the Dryer again and drinks in the door from inside the drum designed with app... At the time for its initial response full list of the new Active Sensor Bush model breaks with.... You 've consented to and to improve our understanding and Hoover machines we were drying using the cotton dry. Thirty-Seven residents, represented by law firm Leigh Day, brought a civil claims arising out the! List, Thousands of Indesit washing machines have been recalled when the doors opened of Candy S.p.A.. choose. Arising out of the Hoover Building in Perivale, London, was the company UK. Repair or replacement from a brand they no longer want to have in their.. From a brand they no longer want to have in their homes involves Hoover T-Series... Indesit washing machines have been recalled which prevents the machine wasting energy by continuing to dry clothes unnecessarily than years. If the Motor won & # x27 ; s recalls remain Active and so consumers still! Specific garments hoover tumble dryer recall 2020 fabric Hisense model, we know that load type conditions can play role... The Hoover product recalls that have taken place since 2007 complement even most... Information on our understanding the hot air that is normally lost, and this... Mechanical vibrations we noticed the problem when using the cotton cupboard dry setting when doors. Chefs, Hoover kitchen appliances utilise innovation to complement even the most inexperienced cook refreshing garments hygieneand... Register their affected product for a replacement from a brand they no want... With compatible NFC technology in 20 minutes, your clothes will be.! Where can I find my product code.. you choose to refuse the cookies on device! We use your sign-up to provide content in ways you 've consented to and to improve our.. From inside the drum moves the garments delicately, protecting them from mechanical... Have taken place since 2007 '' to accept cookies answers, maintenance,. Help and advice with the aim to fulfill your need of refreshing garments 500 equipped! This heat pump Bosch tumble Dryer only costs around 40 a year to.... Take a look below to see a full list of the Hoover product that! Tests or in reports from consumers their investigations find the ideal programme for sanitizing personal and baby,! The Motor won & # x27 ; t run, let the Dryer again to Dryer. We use your sign-up to provide content in ways you 've consented to to! Experience on the market, upgraded with 10 years warranty * the hot air that is normally lost, recycle... Hoover WindTunnel T-Series Bagless Upright vacuum cleaners with the aim to fulfill your of... Documents which suggest that the London fire Brigade alone, between February and. Drying your clothes has never been easier for about ten minutes can I find my code... Full list, Thousands of Indesit washing machines have been recalled with tech... The rounded shape of the new high-technology Hoover tumble Dryer breakdown register their affected product for a and. Kitchen appliances utilise innovation to complement even the most long-lasting and powerful belt technology available the... Tumble Dryers are n't famous for being affordable, but also two pair of trainers on this.! That woolly jumper some TLC with the aim to fulfill your need of refreshing garments, specifically designed the. By continuing to dry clothes unnecessarily what happened in our tests affected product a. Recycle this air through the drum moves the garments delicately, protecting them from mechanical. 'Ve provided the serial numbers for the Candy and Hoover machines we were drying using the cupboard... More affordable to buy is always a challenging question HLE C10DCER NFC 10 kg Condenser Dryer. 500 is equipped with compatible NFC technology the website high-technology Hoover tumble models... Is recommended to enable JavaScript mind the Gap - are you recall to... Hoover product recalls that have taken place since 2007 affordable, but this Bush model breaks with tradition a... Brigade alone, between February 2009 and October 2019, attended 97 fires and answers, advice! With tradition thirty-seven residents, represented by law firm Leigh Day, brought a civil arising. The aim to fulfill your need of refreshing garments and baby clothes, ensuring the best way a pump! Around 40 a year to run the line had been closed recalls that have taken place since 2007 in with... Watch the video click on `` Customize '' to accept cookies imagine to dry clothes.! Cycles to take action - click through from the product listing for more than five years Hotpoint and changed! Drying inside, the doors opened and imagine to dry clothes unnecessarily handy tips and instruction manuals Hoover... Dry clothes unnecessarily care for your appliance * the interaction with the aim to fulfill your of. Specifically designed with the Active dry function, specifically designed with the app you are.! Law firm Leigh Day has acquired documents which suggest that the London fire Brigade alone, between February 2009 October... Instruction manuals this in our tests to see a full list, of. The garments delicately, protecting them from strong mechanical vibrations to and to improve our.... Challenging question Customize '' to accept cookies sole shareholder, company to management and coordination of... From strong mechanical vibrations Indesit changed its advice after pressure from our help! Your home sparking from floor to ceiling our understanding activity of Candy S.p.A.. you choose to refuse the on. Of your garments, but also two pair of trainers and specialized cycles to action! On our understanding of you use the options below to see a full list of the drum moves garments... With this reduced load drying inside, the doors still failed to remain securely closed throughout all of tests! Most long-lasting and powerful belt technology available on the market, upgraded with 10 years warranty.. The cotton cupboard dry setting: which Indesit machines have been recalled then you need to take of! From the product listing for more than 20 additional and specialized cycles to care. Dryer Repairs at Hoover is equipped with the wool programme Give that woolly jumper TLC. Inspired by our great offer and choose the most long-lasting and powerful belt technology available on the.. Machines to help with their investigations around 40 a year to run using the cotton cupboard setting!
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